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Frequently Asked Questions

What is Worthify?

Worthify is a direct customer connection platform for local businesses.
It helps businesses turn every visit into an owned customer channel using digital wallet passes, so they can stay visible after the visit, bring customers back, and understand who their regulars are.

What kind of businesses is Worthify for?

Worthify is built for small, independent, in-person businesses that rely on repeat customers.This includes cafes, bakeries, pop-ups, restaurants, salons, barbers, retail shops, and local service businesses.

How do customers join my direct channel?

Customers scan your QR code in-store, at an event or direct them to your unique join link and save your branded pass to their phone wallet. From there, you can recognize visits, reward customers, and send updates.

Do customers need to download an app?

No. Customers simply scan a QR code or visit your join link and save your branded pass to their Apple or Google Wallet. There is no app to download, no account to manage, and no friction.

Is Worthify a marketing platform?

Worthify is not an ad platform, marketplace, or social network.It is a direct customer channel that you own. There are no algorithms, feeds, or paid reach. When you send an update, it goes directly to customers who chose to save your business.

Will my customers see the Worthify brand?

No. Everything is fully branded to your business. Customers only see your name, your design, and your rewards.

How do customers stay connected after visiting my business?

Once a customer saves your pass, your business lives in their phone wallet.You can send updates, rewards, reminders, and announcements directly to that pass, helping you stay top of mind even after they leave.

How is Worthify different from loyalty apps or POS loyalty tools?

Most loyalty tools stop at the transaction or live inside apps customers forget. Worthify gives businesses a direct customer channel that lives in customers’ phone wallets, so you can stay visible and bring people back after the visit.

How does Worthify help me understand my regular customers?

Worthify shows you who is returning, who is drifting away, and how customers engage over time.Instead of guessing based on sales alone, you can see real customer behavior and follow up accordingly.

Do I need a POS system or special hardware?

No. Worthify works independently of your POS and runs on phones or tablets, making it ideal for small teams, pop-ups, and mobile businesses.

Can I customize how rewards work?

Yes. You control how customers earn rewards, whether that’s per visit, per dollar spent, or through custom rules, and what rewards they can redeem.

Who owns the customer data?

You do. Worthify is built so businesses own their customer relationships and data. We don’t sell customer data or put another brand between you and your customers.

Live on your customers’ phones.

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Smartphone displaying a branded wallet pass as a direct communication channel for businesses